Ordering FAQS

Q: How to place an order?

A: APLONG is a professional electronic parts wholesaler, you need to contact our sales to get the latest quotation then place the order. This is our contacts link:

https://www.aplongtech.com/MessageEmail

Q: Should I pay for tax duty?

A: Our prices are all excluding taxes.

Q: What if I can’t find the products from your website?

A: Please contact us on Whatsapp or E-mail, then send us the products information which you are looking for. We will work it out.

Shipping FAQS

Q: What is the shipping method?

A: It depends on our clients’ destination, normally we will send the parcels via DHL or UPS from China, sometimes we will send the parcels from our overseas warehouse.

Q: How long for the delivery time?

A: Delivery time is around 3 days. We need to confirm the specific delivery time based on your order.

Q: What if the packages were lost?

A: The loss of packages will be handled according to the logistic company’s terms if there is no extra insurance for that.

Payment FAQS

Q: Which payment options are available?

A: We have different payment accounts in mainland China/Hong Kong/Europe, please contact our sales to provide you with the best payment method, we accept small amount via Western Union.

Q: What is the payment term?
A: Payment before delivery should be required.

Others

Q: May I have my own brand design from your products?

A: Yes, we support ODM service for your products.

Feel free to let me know your suggestions, thank you, my friend.